Information Technology Workbook
7   E-business
E-business is commerce conducted using
the Internet. A retail store that has
no Internet presence is "bricks and mortar."
It relies on a building that customers
visit. A store with an "online
storefront" web site to take orders for physical products
is known as a "bricks and clicks" operation. Completely
electronic digital businesses use
the Internet to take orders and to distribute their
digital products such as music, documents,
images, or software.
The Internet has radically redefined commerce.
It has made it possible for some vendors to eliminate the
"middlemen" such as distributors and retailers from their
"value chain" to deal directly with customers, a process
known as disintermediation.. In addition
the Internet and the World Wide Web have leveled the
consumer playing field making it possible for many
people to become knowledgeable of prices for products
across a huge number of vendors. Three major internet business
models have emerged. Business-to-consumer
(B2C)encompasses online retail storefronts and
digital businesses. Business-to-business (B2B)
includes information exchanges and
industry-specific "hubs" serving commercial customers.
Consumer-to-consumer (C2C) web sites support
online auctions and the development of online communities of
individuals.
Copyright 2006 Jim Janossy and Laura McFall
             
             
             
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7.1   The nature of e-business
7.2   E-business value chain and disintermediation
7.3   E-business models
7.4   Major online marketing methods
7.5   Electronic payment mechanisms and encryption
7.6   Major e-business and Internet issues
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