Information Technology Workbook

1   Data, information, and systems
Computers were commercialized more than 50 years ago. The first machines of this type were named "computers" because they were envisioned by their designers as "automatic" calculators. But since their invention and mass-production their use has expanded far beyond manipulating numbers. A better name for computers would be information appliances. In the modern world computers are usually linked together to capture, access, and share information that can consist of text, numbers, sounds, or pictures. A business computer system consists of the machinery itself (hardware) and programs that direct the action of the machinery (software). The same computing machinery can do many different types of tasks as governed by software. The combination of hardware and software is called a system. Systems are usually named by the function they are designed to perform.

Three major classes of computer system exist: transaction processing systems, batch systems, personal productivity/office automation systems. Each of these types of systems can be further broken down into various categories according to intended use. The main goal of this chapter is to help you understand these different types of computer systems and their purpose.


Copyright 2006 Jim Janossy and Laura McFall                       Click here or scroll down for web, podcast links, text and slides

1.1   Transaction processing and batch processing

1.2   Office automation

1.3   Data warehousing... beyond batch reporting!

1.4   Codes of ethics for information systems professionals

1.5   Personal computers in public places: some dangers

51 lecture slides (this is the first of two slide sets made available online; .ppt in a zipped file, 2.4 Mb)
Workbook chapter 1 (this is the first of two chapters provided online; .pdf file, 6.1 Mb)
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